Return & Refund Policy
Return & Refund Policy
Last updated: September 24, 2025
Thank you for shopping at Premium Draws LLC.
Due to the nature of our products, all sales are final. We do not accept returns or provide refunds except in the limited circumstances outlined below.
1. Eligibility for Refund or Replacement
You may be eligible for a refund or replacement only if:
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Your order arrives damaged.
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Your order is incorrect (wrong item or missing items).
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Your order is lost in transit and cannot be recovered by the carrier.
2. Conditions
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All claims must be reported within 5 business days of delivery (or expected delivery if lost).
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For damaged or incorrect orders, please provide photos and your order number when contacting us.
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Premium Draws reserves the right to investigate claims and determine whether a refund, replacement, or credit will be issued.
3. Exclusions
Refunds or returns will not be accepted for:
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Change of mind or preference.
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Products opened, used, or removed from original packaging.
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Orders placed in error by the customer.
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Sale or promotional items.
4. Return Shipping
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If a return is authorized (in the case of incorrect or damaged items), Premium Draws will provide instructions and may cover shipping costs at our discretion.
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Unauthorized returns will not be accepted.
5. Contact Us
To initiate a claim, please contact us at: